Error Messages (T)

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This application uses CTL3D32.DLL, which has not been correctly installed

Some customers may experience this error message if they use our drivers with FileMaker Pro. The error is a result of an older version of the CTL3D32.DLL that is installed into FileMaker's directory.

The .DLL appears to have the same version number and the same file size as the one in your %SystemRoot%\SYSTEM32 directory, but its creation date is typically much older. This version is older than the version that OpenLink's ODBC Drivers require.

To rectify the matter, please follow these steps:

1. Locate a copy of CTL3D32.DLL in your C:\Windows\System32 directory. Ensure that this copy's creation date is in August 2001.

2. Locate the copy of CTL3D32.DLL in your FileMaker directory.

3. Rename or delete this version. This will force FileMaker to look in your %SystemRoot%\SYSTEM32 directory for the .DLL.

4. You may need to restart your machine before these changes will be fully recognized by FileMaker.