UDA Error Message: You need to upgrade your license to run this software

This error is typically seen in two situations --

  • when the license is for an earlier version of the software than is being used -- for example, when a Release 5.x license is being used with a Release 6.x driver.
  • when the license is for a smaller number of logical processors than the machine reports to our components -- for example, when a 1 (one) CPU license is used on a dual-core machine.

To resolve this error, provide your Account Manager with the number of processor cores in your machine, and indicate whether hyper-threading is active. Also provide the version(s) of the OpenLink component(s) you're trying to use, and a copy of the current license file. Your Account Manager will provide an appropriate temporary license for testing, and assess whether any additional fees will be due before provision of a new permanent license.

Evidence

  • Logical processor and physical processor core counts
  • Hyper-Threading status
  • Driver version information
  • License file

Referenced by...