= doc.FAQ.WhyICannotDownloadFromSite

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*Repeat the downloads process. [[OpenLink]]  's servers can fail-for short periods of time-during periods of heavy load.  
*Right-click product links and use "Save As" to download the files.  
*[[OpenLink]]  provides ftp access to components atand.  
*Users with atypical browsers-like Amaya or Konqueror-may experience problems. In all cases, ask the user to test with an alternative browser.  
If the problem continues, please report it to [[OpenLink]]  Technical Support. 


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