doc.FAQ.WhyICannotDownloadFromSite Repeat the downloads process. OpenLink 's servers can fail-for short periods of time-during periods of heavy load. Right-click product links and use "Save As" to download the files. OpenLink provides ftp access to components atand. Users with atypical browsers-like Amaya or Konqueror-may experience problems. In all cases, ask the user to test with an alternative browser. If the problem continues, please report it to OpenLink Technical Support.