doc.FAQ.WhatDoIDoIfAUserCanNotRegisterTheirProductWithATemporaryOrCommercialLicense

• Ensure that the Windows Single-Tier license is placed in your Lite32 sub-directories.
  
• If on Unix, ensure that the Single-Tier license is placed in the b/in sub-directory of the OpenLink? installation. Alternatively, users may pass the full path to licenses to OPL LICENSE_DIR. This variable may be set using the command line, openlink.sh, openlink.csh, or your .profile.
  
• Multi-Tier users ensure the licence is placed in the bin/ sub-directory of the server component installation.
  
• Ensure that ftp transfers are conducted in binary. OpenLink? 's .lic licenses are binary-format files.
  
• Windows Single-Tier users should uninstall their software, remove all references to Single-Tier software from the registry, and reinstall, if licensing problems persist. Occasionally, Windows Single-Tier users experience registry corruption, which necessitates the registry wipe and reinstall.
  OpenLink? consultants have other utilities that may help debugging if you suspect a license-file is corrupt.

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