doc.FAQ.HowDoIAssistWhenAUserCannotSetEnvironmentVariables Ensure that the openlink.sh and openlink.csh files are executable. Run . ./openlink.sh in a Bourne and/or a Bash shell. Run source openlink.csh in a C shell, if the problem persists. Set the variables--contained within the shell scripts--manually, if the problem persists. export ODBCINI=/usr/openlink/bin/odbc.ini set ODBCINI=/usr/openlink/bin/odbc.ini;export ODBCINI