= doc.FAQ.CannotStopBroker %TOC% Take the following actions, if you cannot shutdown your Request Broker: *Login to the machine that contains your Multi-Tier server components installation. *Use a text editor to open the oplrqb.ini file that appears in the /bin sub-directory of the [[OpenLink]] installation. *Locate the [Request Broker] section. *Locate the [[HostNameResolver]] parameter. *Ensure that there are no semicolons in front of [[HostNameResolver]] . *Set [[HostNameResolver]] =No. {{{ [Request Broker] BinaryDirectory = c:\openlink\openlink software\uda\multi-tier\v5.0\bin CommandLine = -dv Protocols = tcp ;MaxAgents = 0 ;MaxConnections = 0 HostNameResolver = No }}} *Locate the [Security] section. *Place a semicolon in front of [[ShutdownBy]] and [[ShutdownFrom]] . {{{ [Security] StartupBy = root, .* ;ShutdownBy = root, .* ;ShutdownFrom = arthur.*, 172.17.250.25, localhost.*,127.0.0.1. }}} *Save your changes. *Forcibly terminate your Broker will kill or its equivalent. *Restart your Request Broker. *Test normal shutdown. If the problem persists: *Open your server's oplrqb.ini file. *Locate the [Security] section. *Remove the semicolons from [[ShutdownBy]] and [[ShutdownFrom]] . *Pass *, 127.0.0.1, and the other following values to [[ShutdownBy]] and [[ShutdownFrom]] . {{{ [Security] StartupBy =*, .*, root ShutdownBy = *, .*, root ShutdownFrom = *, *.*, arthur.*, 172.17.250.25, localhost, localhost.*,127.0.0.1 }}} *Save your changes. *Restart your Request Broker. *Test. ----