<docbook><section><title>BasicSupportInformation</title><bridgehead class="http://www.w3.org/1999/xhtml:h2">Basic Support Information</bridgehead>
<para><ulink url="IdentifyingAndLocationOnlineResources">Identifying and Location Online Resources</ulink> <ulink url="StandardSupportServices">Standard Support Services</ulink> <ulink url="PremiumSupportOptionsAndPackages">Premium Support Options and Packages</ulink> <ulink url="TechnicalIssuesCoveredBySupport">Technical Issues Covered by Support</ulink> <ulink url="TechnicalIssuesExcludedBySupport">Technical Issues Excluded by Support</ulink> <ulink url="DeliveryOfSupport">Delivery of Support</ulink> <ulink url="SupportConsultants">Support Consultants</ulink> <ulink url="HelpingSupportResolveProblemsEffectively">Helping Support Resolve Problems Effectively</ulink> </para></section></docbook>