Error Messages (U) A B C D E F G H I J K L M N O P Q R S T U V W X Y Z # Unable to retrieve information from judbc_client If you receive "unable to retrieve information" errors, take the following action:1. Use a text editor to open the oplrqb.ini file which resides in the /bin sub-directory of your OpenLink server components installation.2. Locate the [Mapping Rules] section. For example:[Mapping Rules] ;*:*:blank:*:*:*:rw = reject You should specify a username and password *:*:Admin:msdos:*:jet:* = reject Admin user account is not registered jodbc:*:*:java:*:*:* = accept jodbc_client judbc:*:*:java:*:*:* = accept judbc_client jdbc:*:*:java:*:*:* = accept jdbc_client *:*:*:java:*:*:* = accept judbc_client 3. Locate the following rule:*:*:*:java:*:*:* = accept judbc_client 4. Place a semicolon in front of the rule:;*:*:*:java:*:*:* = accept judbc_client 5. Save your changes and exit the file.6. Restart or reinitialize your OpenLink Request Broker.7. Test. Evidence Session Rules Book Request Broker Log Request Broker Version String