%META:TOPICPARENT{name="TroubleshootingUDAGatherEvidence"}%
==Gathering Additional Evidence==
===Classpath===

The CLASSPATH variable contains the path to your client's .jar file. To determine your CLASSPATH setting, take the action which corresponds to your client operating system: 


I. Unix Clients
A. Logon to your client. Use your <nop>OpenLink user's id.
B. Execute the following command:
{{{
$ echo $CLASSPATH
}}}

C. Record the path returned by the echo command. For example:
{{{
$ echo $CLASSPATH
/usr/openlink/jdk1.2/megathin2.jar
}}}

D. Forward the output to <nop>OpenLink Product Support.


II. Windows Clients
A. Open your client's Control Panel.
B. Click on the System Utility.
C. Click on the Environment tab.*
D. Find your CLASSPATHs in the System and User listboxes. For example:

{{{
C:\Program Files\OpenLink\jdk1.2\megathin2.jar
}}}

E. Forward both paths to <nop>OpenLink Product Support.


Note: If you do not have an Environment tab, click on the Advanced tab. Then, click on the Environment button. Alternatively, look in your C:\autoexec.bat file.