Error Message: Error while trying to retrieve text for error ORA-##### or Unable to retrieve text of NETWORK/NCR message ##### "Retrieve text" errors typically arise when your environment variables are not set properly. Most commonly, ORACLE_HOME and ORACLE_SID need correction. Multi-Tier Use a text editor to open the active Broker Rulebook (.../<OPENLINK_INSTALL>/bin/oplrqb.ini, by default). Locate the [Environment ORACLE*] section which corresponds to the active Database Agent for Oracle. For example: [Environment ORACLE81] ORACLE_HOME = /dbs/oracle/app/product/8.1.7 ORACLE_SID=ORCL Ensure that ORACLE_HOME and ORACLE_SID are set correctly. Save the Rulebook. Restart the Request Broker. Test your connection. Evidence Session Rulebook Request Broker Log