Finding Assistance for Mixed or Complex Architectural Needs OpenLink Product Support can assist you with basic architectural planning as it pertains to the realm of ODBC, JDBC, OLE DB, and ADO.NET data access. Product Support provides a variety of support products ranging from free, Web-based support to premium services. OpenLink's Professional Services Team provides fee-based consultancy for complex, mission critical problems and projects that extend beyond the expertise and domain of Product Support. Contact your regional account manager for additional information.