[[https://shop.openlinksw.com/support_system/customers/][Need Help? Open an Online Support Case!]]
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We provide Web-based Technical Support to all users and evaluators. Please use our [[https://shop.openlinksw.com/support_system/customers/][Online Support Case System]] to create a case.

Users with existing software licenses may purchase a Bronze Maintenance & Support contract, which offers higher-priority support and discounts on version upgrades. Complex or mission-critical needs may be better served by our Platinum Support Package or Professional Services team.

We also offer consulting and training options. [[http://www.openlinksw.com/contact/][Contact a regional office]] for additional information.

[[ProductComparisonSheet][Data Access]] and [[http://virtuoso.openlinksw.com/features-comparison-matrix/][Virtuoso]] Product Comparisons
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Don't understand the differences between the products in our portfolio? Can't identify the product that's right for your needs?

These simplified checklists show [[ProductComparisonSheet][Data Access]] and [[http://virtuoso.openlinksw.com/features-comparison-matrix/][Virtuoso]] product features and benefits side-by-side.


[[SupportedArchitectures][Supported Architectures (Diagrams)]] [[SystemIntegratorGuide][Data Migration and Integration Guide]] [[ProductLicensingGuide][Product Licensing Explained]]

Our Product Support Team provides world-class support for our [[http://uda.openlinksw.com/][data access]] and [[http://virtuoso.openlinksw.com/][virtual database]] technologies. This support site comprises an exciting and extensive list of evolving [[http://wikis.openlinksw.com/dataspace/owiki/wiki/MetaWiki/][Wiki Articles]], [[EvaluatorHelpPage][Getting Started Guides]], [[TrainingTutorials][Animated Tutorials]], [[Technical FAQs][FAQs]], and other resources to assist evaluators and customers with all our products.
We pride ourselves on our ability to provide Web-based support to all evaluators and customers regardless of product version. We also offer an array of support packages for individuals or companies who desire personalized assistance. * [[https://shop.openlinksw.com/support_system/customers/][Create a case]] to work with an expert in the data access and virtual database industry. * [[http://www.openlinksw.com/contact/][Contact a regional office]] to arrange for phone support, remote diagnostics, 24x7 support, or other premium services.

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[[SupportServicesFAQ][Support Services FAQ]] | [[LegacySupportIssues][Legacy Support & Deprecation]] | [[ProductComparisonSheets][Data Access Product Comparison]] | [[http://virtuoso.openlinksw.com/features-comparison-matrix/][Virtuoso Product Comparison]] | [[Supported Architectures]] | [[Installation Guides]] | [[Product Licensing Guide]] | [[SystemIntegratorGuide][Data Migration & Integration Strategies]] | [[DetectCPU][CPU Detection Help]] | [[http://wikis.openlinksw.com/dataspace/owiki/wiki/MetaWiki/][Support Wiki]] | [[http://boards.openlinksw.com/support/][Support Forums]] | [[http://docs.openlinksw.com/][Online Documentation]] | [[Mac FAQ]] | [[Technical FAQs]] | [[Training & Tutorials]] | [[https://shop.openlinksw.com/support_system/customers/][Online Case System]] | [[EvaluatorHelpPage][Evaluator Start Page]] | [[LinkedDataStart][Linked Data Beginner's Page]] | [[http://www.openlinksw.com/contact/][Contact Us]]