Error Message: This application has failed to start because jvm.dll was not found. Re-installing the application may fix this problem.
This error indicates that either the Java Virtual Machine (JVM, may be installed as part of the Java Development Kit [JDK] or Java Runtime Environment [JRE]) has not been installed, or the operating system cannot find it.
You must have a JVM that is compatible with our components
- Generally, the latest JVM from http://java.com/ is the best choice.
- If using the 32-bit ODBC Driver, you must have the 32-bit JVM, even on 64-bit Windows.
- If using the 64-bit ODBC Driver, you must have the 64-bit JVM, which is automatically presented only to 64-bit IE but may be manually selected for download using any browser.
- It is generally best to install both 32-bit JVM and 64-bit JVM on 64-bit Windows.
The path to the directory containing the jvm.dll must be included in your %PATH% Environment Variable.
To do this, proceed as follows --
- Use the Windows Explorer's Search feature to locate the jvm.dll, and make note of the directory in which it is found.
If more than one is found, work with the most recent.
- Start -> Control Panel -> System
- Click to the Advanced tab.
- Click the Environment Variables button.
- In the System variables pane, locate and select the environment variable named PATH.
- Click Edit which will bring up a new dialog containing Variable name and Variable value fields.
- Add the directory path from step #1 to the back end of the already present "Variable value" field, taking care not to delete anything that is already present.
Directory paths are separated by a semi-colon ';', so you should usually put a semicolon before the path you're adding.
Typically, the text being added will resemble --
- Finally, click OK to accept the changes.