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  • SupportWeb.Contact(Last) -- Owiki? , 2016-08-19 14:59:26 Edit owiki 2016-08-19 09:59:26

    Contacting Technical Support

    Fastest assistance will almost always come through the browser-based Case System. Other methods of contact are provided for convenience, but are best used to supplement (not replace) the Case System.

    US Office - covering the Americas, the Caribbean, and Japan

    First Tier

    Telephone +1 866 302 0755 or
    +1 781 273 0900 x34
    Fax +1 781 229 8030
    E-Mail Technical Support
    Web http://support.openlinksw.com/

    Second Tier

    Acting Support Manager (US) Ted Thibodeau +1 781 273 0900 x32 tthibodeau(at)openlinksw(dot)com

    UK Office - covering Europe, Australia, Africa, Antarctica, Asia, the Middle East, and all other regions

    First Tier

    Telephone +44 20 8681 7701
    Fax +44 20 8681 7702
    E-Mail Technical Support
    Web http://support.openlinksw.com/

    Second Tier

    Acting Support Manager (UK) Hugh Williams +44 20 8681 7701 hwilliams(at)openlinksw(dot)com

    Referenced by...